Shipping policy

Shipping Policy
Thank you for visiting and shopping with us! Because all of our products are custom made-to-order, your items are printed and manufactured just for you. This means our shipping process is split into two phases: Production (Creating) and Shipping (Transit).
1. Production Time (Creating)
Before your order ships, it must be printed and packaged by our fulfillment partners.
  • Production generally takes 2 to 7 business days (excluding weekends and public holidays).
  • Most standard apparel items (like t-shirts and hoodies) are printed within 2 to 4 business days.
2. Shipping Time (Transit)
Once production is complete, your package is handed over to the courier. Estimated delivery timeframes depend entirely on your location:
  • United Kingdom: 2 to 5 business days after fulfillment.
  • United States & Europe: 3 to 7 business days after fulfillment.
  • Rest of the World: 5 to 20+ business days depending on local customs handling.
Please note: Total delivery time = Production Time + Shipping Time. On average, UK customers receive their orders within 5 to 10 business days of placing them.
3. Tracking Your Order
As soon as your items leave the printing facility, you will automatically receive a shipping confirmation email containing a tracking link. Please allow 24 to 48 hours for the tracking information to update on the courier's website.
If you order multiple different items (e.g., a mug and a t-shirt), they may be printed by different partners and arrive in separate packages at different times. You will receive a separate tracking link for each parcel.
4. Customs, Duties, and Taxes
For shipments outside of the United Kingdom, your order may be subject to local import duties and taxes (including VAT or sales tax) once the parcel reaches your destination country. Any charges incurred at customs are the sole responsibility of the customer. We are not liable for delays caused by local customs departments.
5. Incorrect Addresses
We are not responsible for packages that cannot be delivered due to an incorrect or incomplete shipping address provided at checkout. Please double-check your delivery details before placing your order. If you notice a mistake, contact us immediately at redline64446@gmail.com. We will do our best to update it, but we cannot change details once production begins.